Cancellation Policy

Generally, our cancellation policy changes depending on the city and dates being booked and is mentioned on the hotel details page on our website and app before making a booking. Please refer to the cancellation policy of each hotel before booking.

Hotels being booked may have their cancellation policy and may charge users accordingly.

In case the cancellation policy is not mentioned on the hotel detail page, the following cancellation policy will apply.

For Booking Cancellation:

If Booking is Cancelled by Customer (User, who is making the booking)Before 72 Hours of check-in Time: 100% Money will be refunded means free Cancellation allowed. Booking Cancelled less 72 Hours before check-in: Full Booking amount will be charged.(Non Refundable )

Cancellation on the date of check-in:-

In case a person decides to cancel a booking after check-in time or does not show up at the hotel, charges for the first nights or the complete booking amount, whichever is lower, will be deducted.

Cancellations during Stay:-

In case a person decides to shorten his/her booking post the check-in date, a person will be charged for the next 24 hours after the official cancellation.

The amount for the remaining nights will be refunded.

No Show:

If you don't show up at the hotel, you'll still be charged the entire amount and the hotel can debit the amount from your card directly.

How To Cancel:

A person can cancel his/her booking using our website or mobile app.

A person can also call us on +91-8908902080 to cancel his or her booking.

The applicable refund amount will be credited to a person within 7-14 working days.

Only those cancellation requests which are made either online or on the phone to our customer support team shall be entertained. The Company shall not be liable to entertain any cancellation requests made directly to the hotel without intimating the Company and through any other medium including, but not limited to, SMS or e-mail or WhatsApp.